Shipping Policy
Welcome to Shopsidex. We are committed to delivering your orders safely and on time. Please read our Shipping Policy carefully before placing an order.
1. Order Processing
- All orders are processed within 1–2 business days after successful payment confirmation.
- Orders placed on Sundays or public holidays will be processed on the next business day.
- During festivals, sales, or high order volumes, processing may take slightly longer.
2. Shipping & Delivery
- We deliver across India.
- Estimated delivery time is 3–7 business days, depending on your location.
- Remote or rural areas may require additional delivery time.
3. Shipping Charges
- Shipping charges (if applicable) will be displayed during checkout before payment.
- Free shipping may be offered on selected products or promotional offers.
4. Order Tracking
- Once your order is shipped, you will receive a tracking number via Email or SMS/WhatsApp (if available).
- You can track your shipment using the tracking link provided.
5. Delivery Delays
While we strive to deliver orders within the estimated time, delays may occur due to:
- Weather conditions
- Natural disasters
- Public holidays
- Courier service issues
- Incorrect or incomplete shipping address
Shopsidex is not responsible for delays caused by third-party courier partners.
6. Incorrect Shipping Address
Please ensure that your shipping address and contact details are correct before placing your order. We are not responsible for delays or failed deliveries caused by incorrect information provided by the customer.
7. Damaged or Lost Packages
If your order arrives damaged or appears to be lost during transit, please contact us within 24 hours of delivery or the expected delivery date. We will investigate the issue with our courier partner and provide an appropriate resolution.
Pls Making Box Opening Vedios and ensure and
8. Partial Shipments
In some cases, multiple items in one order may be shipped separately based on product availability or warehouse location. You will receive tracking information for each shipment.
9. Important Delivery Instructions
- Please inspect your package carefully before accepting delivery.
- If the parcel appears to be tampered with, damaged, opened, or resealed, do not accept the delivery.
- We recommend recording a clear video of the parcel showing its condition before refusing delivery. This will help us investigate the issue with the courier partner.
- After refusing the parcel, please contact our customer support immediately and share the video along with your order details for quick assistance.
- Shopsidex reserves the right to verify the issue with the courier partner before processing a replacement or refund.
10. Contact Us
If you have any questions regarding shipping, please contact us:
Shopsidex Customer Support
Email: helpshopsidexindia@gmail.com
Phone: +91-7891506984
We appreciate your trust in Shopsidex and thank you for shopping with us.