At Shopsidex, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.
1. Information We Collect
We may collect the following information:
- Full Name
- Email Address
- Mobile Number
- Shipping & Billing Address
- Payment Information (processed securely through payment gateways)
- Order History
- IP Address
- Browser and Device Information
- Cookies and Website Usage Data
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve our website and services
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
- Send promotional offers (only where permitted by law or with your consent)
3. Payment Security
We do not store your debit card, credit card, or banking credentials on our servers. Payments are processed through secure third-party payment gateways using industry-standard security measures.
4. Cookies
Our website may use cookies and similar technologies to:
- Improve website performance
- Remember your preferences
- Analyze website traffic
- Enhance your shopping experience
You can disable cookies through your browser settings, although some website features may not function properly.
5. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share your information only with:
- Courier and logistics partners for order delivery
- Payment gateway providers
- Technology and website service providers
- Government or legal authorities when required by applicable law
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage system can be guaranteed to be 100% secure.
7. Data Retention
We retain your personal information only for as long as necessary to:
- Complete your orders
- Provide customer support
- Meet legal, accounting, and tax obligations
- Resolve disputes and enforce our policies
8. Your Rights
Subject to applicable law, you may request to:
- Access your personal information
- Correct inaccurate information
- Update your account details
- Delete your personal information where legally permitted
- Withdraw consent for marketing communications
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
10. Children’s Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Last Updated” date.
12. Contact Us
If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us:
Shopsidex Customer Support